Terms and Conditions - Garden Maintenance Marylebone
Welcome to our Garden Maintenance services in Marylebone. By engaging our services, you agree to the following terms and conditions. Please read them carefully to ensure a clear understanding of your rights and responsibilities.
1. Services Provided
We offer comprehensive garden maintenance services, including but not limited to:
- Regular lawn mowing and trimming
- Pruning and trimming of shrubs and trees
- Garden bed maintenance and weeding
- Planting and fertilizing
- Seasonal clean-ups
- Installation and maintenance of irrigation systems
2. Service Agreements
Our services can be contracted on a weekly, bi-weekly, or monthly basis. The specific frequency will be outlined in your service agreement.
2.1. Duration
The standard service agreement lasts for 12 months, commencing from the start date agreed upon. Early termination may incur fees as specified in the agreement.
2.2. Renewal
Service agreements automatically renew unless either party provides written notice of termination at least 30 days before the end of the current term.
3. Payment Terms
Payments are due on a monthly basis, with invoices sent at the beginning of each month. Accepted payment methods include:
- Bank Transfer
- Direct Debit
- Credit/Debit Card
Late payments may incur a 5% fee of the outstanding amount per month.
4. Client Responsibilities
Clients are expected to provide:
- Clear access to the garden area
- Properly functioning irrigation systems, if applicable
- Disclosure of any known hazards or special conditions on the property
Failure to meet these responsibilities may affect the quality and timeliness of the services provided.
5. Liability
While we strive to maintain the highest standards, we are not liable for:
- Damage caused by unforeseen natural events (e.g., storms, flooding)
- Damage resulting from pre-existing conditions or client neglect
Our liability is limited to the cost of the services provided within the last 12 months.
6. Cancellations and Rescheduling
Clients may cancel or reschedule services with at least 48 hours notice. Cancellations made less than 48 hours before a scheduled service may incur a fee equivalent to the service charge.
7. Health and Safety
We adhere to all relevant health and safety regulations. Clients must inform us of any potential hazards or safety concerns to ensure a safe working environment for our team.
8. Confidentiality
All client information is kept confidential and is not shared with third parties without explicit consent, except where required by law.
9. Governing Law
These terms and conditions are governed by the laws of England. Any disputes arising from our services will be subject to the exclusive jurisdiction of the courts in London.
10. Amendments
We reserve the right to amend these terms and conditions. Clients will be notified of any significant changes at least 30 days prior to their implementation.
11. Termination
Either party may terminate the service agreement by providing written notice. Termination does not absolve the client of any outstanding payments or obligations incurred prior to termination.
12. Force Majeure
We are not responsible for delays or failures in service resulting from circumstances beyond our control, including but not limited to natural disasters, war, or government restrictions.
13. Intellectual Property
Any materials or content provided by us remain our intellectual property and may not be reproduced or distributed without our explicit consent.
14. Dispute Resolution
In the event of a dispute, both parties agree to attempt mediation before pursuing legal action.
14.1. Mediation Process
Both parties will select a neutral mediator to facilitate discussions aimed at resolving the dispute amicably.
15. Entire Agreement
These terms and conditions constitute the entire agreement between the client and us, superseding all prior agreements and understandings.
16. Severability
If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full effect.
17. Notices
Any notices required under these terms must be provided in writing and delivered to the designated contact as specified in the service agreement.
18. Privacy Policy
We are committed to protecting your privacy. Our privacy policy outlines how we collect, use, and safeguard your personal information.
19. Indemnification
Clients agree to indemnify and hold us harmless from any claims, damages, or expenses arising from misuse of our services or violation of these terms and conditions.
20. Waiver
Failure to enforce any part of these terms does not constitute a waiver of our right to enforce them in the future.
21. Assignment
Clients may not assign or transfer their rights or obligations under this agreement without our written consent.
22. Headings
The headings used in these terms are for convenience only and do not affect the interpretation of the provisions.
23. Feedback
We welcome feedback on our services. Any feedback provided will be used solely to improve our offerings and client experience.
24. Electronic Communications
By engaging our services, clients consent to receive electronic communications, including invoices and service updates.
25. Interpretation
These terms should be interpreted in a fair and reasonable manner, reflecting the true intent of both parties.
Conclusion
By agreeing to these terms and conditions, you are ensuring a transparent and mutually respectful relationship. We are dedicated to providing top-notch garden maintenance services in Marylebone and look forward to maintaining the beauty of your outdoor spaces.